Service
Hengji Magnetoelectric: Your Trusted Partner in Magnetic Separation Solutions
We deliver end-to-end services ensuring peak equipment performance, industry-specific compliance, and rapid technical support throughout your operation lifecycle.
Core Services
I.Full Equipment Lifecycle Management
• Customized Design: Free material testing & magnetic simulation for optimal equipment selection.
• Integrated Installation: On-site commissioning guaranteeing ≤0.001% residual iron impurities.
• Lifetime Support: 10-year warranty on critical components with preventive maintenance programs.
II.Industry-Tailored Solutions
• High-Risk Environments: ATEX-certified (Ex d IIC T4) separators for chemicals & GMP-compliant sealed units for pharmaceuticals.
• Waste Recovery Systems: ≥95% metal recovery from industrial scraps and specialized iron-contamination control.
III.Accelerated Response
• *24/7 Technical Hotline*: Initial solutions within 2 hours.
• *48-Hour Repair Guarantee*: Nationwide spare parts network with airlift priority for production-critical failures.
IV.Operational Empowerment
• Technical Training: Annual Magnetic Separation Summit featuring purification and safety protocols.
•Certification Assistance: ISO 9001, CE & FDA compliance with 100% pharma industry success rate.ies.
